sIVR

This solution allows to arrange user calls processing using old plain IVR.
But with some modern features such as voice input and text speaking.
What can make interaction more flexible and convenient.

This is a commercial solution, if you are interested in purchasing or have some questions, please visit a contact page.
There is an evaluation period with installation on your servers (preferred Ubuntu 22.04 x64).

mod_sivr (Freeswitch module)

Distributed as a binary module (can be built for your platform).
Provides a built-in web-based interface that simplifies the management process and eliminating the need to dig in XML over SSH. As well as makes easy integration since all the management functions available over JSON-RPC services.

Basic features:

• Web based management interface

   - IVR menu designer (see screenshots).
   - Dialplan editor with syntax highlight (see screenshots).
   - Scripts editor with syntax highlight (see screenshots).
   - Files manager (sounds, scripts), allows to perform basic operations: upload, rename, delete etc.
   - Active dialogs monitor.
   - CLI (allows to perform Freeswitch commands).
  

• Voice input (optional)

  You can use voice commands and DTMF codes simultaneously.
  It can be local or online Speech-to-Text services, for examle one of these.

• Speaks menu items and other messages (optional)

  It makes easy menu creation since allows to use local or online Text-to-Speech services in dialogs.
  There are already ready modules for it.
  

• Flexible DTMF settings

  Сommands length, wait time and so on
  

• Regular expressions in DTMF

  Can be used for manually enter an extension number to dial (like in the Freeswitch IVR).

• Records dialogs

  Allows to create calls records (audio + meta-info as json, for further analysis).

--- Screenshots ---

         

--- Examples ---

        
<extension name="sivr-test">
 <condition field="destination_number" expression="^(12345)$">
   <action application="sivr" data="test1" />
 </condition>
</extension>